Your Body Talks... Do You Know What It's Saying?
Your Body Talks... Do You Know What It's Saying?
Gut feeling, intuition, hunches. Whatever we call it, we all have feelings about the people we meet.
我们正在接受的部分信息导致这些结论是肢体语言。我们是否意识到它,我们都读并说话。
Communication Breakdown
旧的7/38/55来自Albert Mehrabian博士的统治经常引用。
In his studies of the 1960s, this UCLA professor deduced that in face-to-face communications, 7% of the message is conveyed through words, 38% through voice and 55% through the body.
In the 1970s, Australian researcher and author Allan Pease concluded that body accounted for up to a whopping 80%!
Bodies Talk Very Loud
Even though some more recent research suggests that these percentages may be more equally distributed, the fact remains that our bodies most definitely talk.
In fact, at times, they downright scream.
虽然见证了一个动作,姿态或反应,并且使用一件事要令人信服地解释某人的意义,但这是误导。
Non-verbal communication is best read when using what I call, the 4 Key Cs:
1) Context
Context: Here's a news flash -- sometimes people cross their arms just because they’re cold.
It doesn’t necessarily mean that there closed to what you’re saying. Work versus social environment also affects how we interact with others.
在评估肢体语言之前,请考虑上下文。
2)文化
Culture: Most countries represent a mix of ethnicities, backgrounds and cultures.
Many of us celebrate that diversity.
We are also exposed to it, due to work or private life, as we travel to other countries.
文化姿态
小心:对我们常见的手势对他人意味着不同的东西。
For example, the A-OK sign in Japan is a symbol for coin money and in parts of Germany is an obscene gesture.
虽然眼神接触是在主流北美文化中的价值,但在其他文化中将避免避免。
不同的文化,不同的含义。
3)簇
群集:作为经验法则,使用三个动作或手势的集群,与之一,建议某种意义增加了正确解释含义的机会。
Reading non-verbal communications correctly requires us to refrain from stereotyping or drawing conclusions until we have enough evidence.
And even at that, body language is just an indicator, simply one piece in the puzzle of understanding and reading each other correctly.
4) Calibration
Calibration: We all have certain physical actions and idiosyncrasies.
针对某个个人校准身体信号允许这一事实。
Perhaps someone is blinking all the time, not because they are speaking a mistruth or don’t believe what you’re saying maybe they just have chronically itchy eyes.
手势取决于这个人。
4 Cs of reading body language
Next time, before you draw conclusions from someone’s actions, consider the 4 Cs of reading body language.
When you do, chances are your gut feeling, intuition or hunch will be a more accurate one.
贡献Marion Grobb Finkelstein。
肢体语言培训
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沟通技巧问题