Assertiveness - Top 10 Tips
Assertiveness Hints and Tips
When you aren’t feeling particularly assertive, it’s best to try something simple that you’ll remember, rather than trying to become a completely different person (which won’t work anyway!)
1. Don't Smile
When you’re making a serious point, don’t smile.
微笑给出了混合信息，削弱了你所说的影响。
A smile is an invitation that if they push you hard enough you will say “yes”.
2. Keep it Short and Sweet
Gabbling makes you sound like a pushover.
使用短，干净的句子来制作你的观点，并意识到压力变得激烈的冲动。
这意味着在你张开嘴之前规划你要说的话。
3. Speak in a Firm Voice
Mumbling, padding, waffling all give the impression you don’t really mean what you say.
You don’t have to be loud but your voice needs to be strong.
当你牢牢地说话时，你的肢体语言将效仿。
拉链唇
Once you’ve made your point, keep quiet and let the power of the pause do its magic.
很多人飞跃以填补安静的差距;让对方对沉默感到不舒服。
5. Buy Time
制作一份友好的借口清单，即使只是几分钟，让自己摆脱困难的情况，这样你就可以创造呼吸空间，并在返回磨损之前更清楚地思考。
6.抢先
As soon as you get a sniff that you’re going to be asked to do something you don’t want to do, avoid the inevitable by jumping in before you are asked so you can set clear boundaries and move on to Number 7 below….
7.提供大量解决方案
Instead of trying to make excuses, offer a variety of options that don’t include you.
You can suggest a ‘man – or woman – who can…’.
如果没有发声bolshie，你会遇到乐于助人和体贴。
8. Level
It’s preferable to ‘tell it like it is’ than to end up saying yes and resenting it.
这是一种让别人了解他们的行为对你的影响的一种方式，只是你能够建议他们想要的替代品。
9.给他们一个好消息
决定你愿意做什么并提出要约
“What I can do for you is…”.
This way you aren’t apologising for what you can’t do (or don’t want to do) and are putting a positive spin on what you can.
10. Slow the Situation Down
Take charge of the conversation to avoid getting browbeaten.
Set the agenda rather than giving in to what the other person wants.
要求澄清，反映，归一道 - 所有的小方法都会给自己思考和回应而不是感到压力，而且赶紧进入“是”你并不意味着。
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自信问题
