The Vital Skill of Empathy
Is Empathy a Skill?
For empathy read:
通过从另一个角度来看它来与人们同住。
A less stressful life.
Fewer arguments and more agreement.
Moving forward by not getting stuck in the middle.
We could all use and make use of a little more empathy in our business and personal dealings.
It's the oil that stops relationships from seizing up and smoothes the way to getting things understood, done, moved along.
How Do You Achieve Empathy?
So how do you achieve empathy without it appearing gushy, slushy and sycophantic?
Here are a few pointers.
Some of it's down to enhancing your listening skills by realising the effect that different styles of listening send out different signals.
We can help you see that the listener in a conversation has just as much power to shape the communication as the speaker, probably more.
Empathy and Body Language
这是一个古老的软技能栗子，但肢体语言是我们如何在人们之间传输和接收信息的关键。
Did you know that only about 10% of communication is down to the actual words we use?
那么其他90％的人占用了什么？
Ah, that's a whole other question.
同理心培训
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One-to-One Management Coaching
for anyone who wants to improve their
Empathy Skills
