在组织中工作

战略思维

Open Systems

在最严重的时候,企业可以look and act like badly functioning families: dictatorial, patriarchal, rigid and uncooperative.

工作人员是脱节，沟通差，增长减缓，团队精神是不存在的。

文化改变

就像一个家庭的族长一样，

“需要在这里完成的东西”

Someone in the company usually calls for a "Culture Change" or some similar course of action in order to address a potential or actual decline.

摇

结构是动摇了up, mission statements are issued, new communication avenues are created.

它疯狂地忙碌了一段时间，人们充满活力，送到课程，赋予授权;然后他们预计它们会表现不同。

到目前为止这么好......但很快，它一切都追溯到它总是如此，如果没有更糟，而且没有人完全理解为什么。

“文化变革”无法施加。

It must grow organically out of the current needs of both the company's needs and the needs of the individuals in it.

我们认为这是从“关闭”或功能不佳的系统转移到“开放”或功能良好的系统。

A closed system has stuck, negative and unchanging modes of communication; an open system has flexible, evolving and positive forms of communication.

Open And Closed Systems

What do we mean by "system" in this particular context?

系统是由互连元素或部件组成的任何自包含的实体或单元。

由许多部门组成的公司是一个系统;每个部门都是子系统，公司本身是所有类似公司的子系统和它所存在的经济;这反过来是社会的子系统。

大于总和

在一个系统中，整体大于其部件的总和和系统功能通过每个部件的相互作用彼此部分。

No one can really act in isolation without it affecting the whole.

系统的概念最初是由本质上学习系统开发的，但大约40年前的生物学家开始建立作为系统运营的家庭的联系。

家庭系统

It was seen that any one member of the family who had a major problem that wasn't being dealt with (such as alcoholism) would negatively impact on how the entire family functioned no one in such a family would be unaffected.

Through our experiences in the corporate world, we have become more and more aware that the whole concept of systems work is directly related to companies and how they operate.

Maintaining Balance

从公司的角度来看，在看这个的重要性是什么，所有系统都必须保持平衡，并将做任何持续平衡的事情。

If a system is closed, everyone in the system will consciously or unconsciously collude in keeping it that way (just like ignoring or colluding with the alcoholic in the family).

If anyone comes along who tries to break the mould they won't last very long or they will eventually capitulate (albeit resentfully) to the status quo.

The Closed System

A closed system operates out of inflexible, stuck, negative rules designed to maintain an unchanging status quo.

它是独裁的，控制，完美主义。

In a closed system, people don't talk to each other.

Guessing And Assumptions

Here's what they do do:

They second-guess each other
They make assumptions
They gossip
They take sides
They keep secrets.
他们很快责备
负责责任很慢
There is minimal accountability.
People argue without getting anywhere

Conflict of any kind is usually avoided and people will not confront a problem even when it is glaringly obvious.

On those rare occasions when there is open conflict it usually doesn't get resolved to everyone's satisfaction because people get stuck in having to win while making the other person wrong and needing them to lose.

根深蒂固和卡住

像一个家庭一样，人们陷入了同样的论点，同样地拥有同样的论点，从来没有得到任何地方。

Individuals stay entrenched in their intractable positions and the most people are willing to budge, if at all, is by agreeing to disagree.

虽然这在外面可能看起来可能是合理的，但它实际上并没有向前移动，它会在ARM的长度保持问题。

Dysfunctional Balance

这就是为什么问题在表面下面可能疲惫不堪，抑制愤怒和怨恨永远不会被浊音或解决。

但由于系统必须始终保持平衡，无论是功能性的还是功能失调，那些危险和怨恨将被暗示。

This might take the form of undermining other people's positions, backstabbing, spreading gossip, not passing on information, being obstructive.

Senior management is inaccessible: phone calls aren't returned, e-mails aren't answered; people are in meetings all the time.

Personal needs are, for the most part, sacrificed to the needs of the system, which usually means that everyone operates with a degree of low-grade anger and frustration.

压力水平很大增加。

开放系统

An open system functions in a flexible, honest and fluid way.

因此，随着公司的需求和IT的需求，它总是变化。

The company functions through good communication which means being direct and clear, giving people information, setting up structures which involve the consulting process both up and down the hierarchy and most importantly, accountability.

Allowance And Support

Differences are acknowledged and accepted rather than trying to get everyone to fit in.

反馈是积极的，积极地“喂食”接受它的人。

People are encouraging, supportive and motivating to each other through recognition, affirmation and stimulation.

For a system to deal with change as it occurs, it must be open, stable and secure without being fixed and rigid in its structures.

健康的平衡

自主性和效率之间存在平衡。

有很好的边界，人们表达了他们的需求，期望和要求，以便每个人都知道S /他所代表的地方。

The workplace can become an enjoyable, creative place to be, rather than feeling like a prison.

People can have fun and can feel as though they are contributing to the well-being of the company and their own well-being.

Focusing on seemingly intractable problems from a systems point of view can reduce many problems to a manageable size and provide simple yet highly effective solutions.